Super 8 Universal City Tx

The so called manager yalled at me and was wearing yellow cat contacts and then threatened me.

room was better than i thought it would be but if u have work or bussiness at randolph afb not bad really

We had a pleasant stay. The breakfast was okay but I found it was not good if you are on a no sugar diet.

Clean room - good breakfast. OK for the money.

It was a great room. I did not specify that I needed a refrigerator to store breaskmilk, but they were willing to store the milk in their refrigerator and place me in a room with one once it became available. ...read more

I will never stay at a Super 8 again after this experience. I was there for 6 nights and it was horrible. I think the people next door were dismembering a body, there was so much noise from their room. The room was very unclean for the price I paid. The tub was so stained that I was afraid to bathe my two year old in it, there were really noticeable piles of dirt in the corners of the bathroom and my son drooled on a mirror and for 4 days it went unclean. Not to mention that the pillows have to be the world's flattest pillows and when I asked for 4 more for 4 people in my room, they only had one extra to spare. I will never again spend the bucks for the Fairfield Inn on Santa Rosa. ...read more

When I arrived, someone had left a bag of chips and soda on the couch and the TV was on. I thought someone may have still be there, but the cleaning ladies kids were probably the culprit in this situation. Got a different room, no problem. Good amount of privacy, left the do not disturb sign and the staff respected this. Comfortable bed, nice room, good to invite people over. Would stay again, very convenient location. ...read more

When we checked in, one of the rooms smelled heavily of Clorox, the door frame was broken, and it wouldn't lock properly. We called the front desk and asked to be moved to another room, and the desk clerk agreed. When we returned to the front office, the clerk asked us to pay an additional fee because the other room only had queen size beds. When we asked to speak to a manager, he said he didn't feel the need to let us speak to his wife, when this decision was final. We returned to the room later in the evening and found a bunch of boxes, carts, and trash bags in front of the room. We called the office and they said that their storage room was next to our room, so that they had no other place to put the boxes. We will never return, and will definitely let others know how rude this gentleman was with us so that they wont stay there either. ...read more

Overall this was a pleasant experience. The room was clean and quiet. Staff was friendly and it was a great value.